Frequently asked questions

Yes. Our engineering team handles concept-to-production: requirements interview → CAD design (SolidWorks / NX / CATIA V5) → CAM programming → prototype → first-article inspection → production. Typical scratch-design lead time 10–16 weeks depending on complexity. We share native CAD files with customers under NDA on request.

Yes. Mutual NDAs are signed before reviewing any proprietary drawings, OEM-supplied geometry, or operations procedures. Standard NDA templates available on request; we also sign customer-supplied NDAs subject to legal review (typically 3–5 business days).

Yes. Multi-year supply agreements are common for MRO customers running large fleets — fixed unit pricing, capacity reservation, and on-call engineering support across the term. Pricing structure depends on annual volume and tooling complexity. Initial discussion: sales@145gse.com.

Yes for items we manufactured. We re-machine worn surfaces, replace inserts, recalibrate measurement features, and refresh anodising / coatings. Refurbishment is typically 30–50% of new-build cost. Tooling not manufactured by us can be evaluated case-by-case; we don't refurb counterfeit OEM tooling.

Yes — the majority of our custom work is single-unit or 2–5 unit batches typical of MRO station tooling. We have no enforced minimum on custom items; pricing reflects the engineering setup cost so per-unit pricing is best for batches of 5+ identical fixtures.